"I have never experienced such a high level of effectiveness before as I have with your business and leadership coaching."

Nelson Marquina, Ph.D, President & CEO,
USA Laser Biotech, Inc.

"Your coaching helped me make decisions that doubled and tripled my business last year, and it helped me to stay focused. I have someone to talk to who understands me as an individual, and with whom I can discuss challenges and opportunities."

Kyle Stephenson, President
KRS Holdings

"Our Executive Education clients have always responded favorably to your inclusion in our programs, and we look forward to further expanding our partnership."

Kaye Vaughan
Robins School of Business
University of Richmond

"I firmly believe Doug Hickok is helping me become a better leader, manager and person, and I look forward to working with him for years to come."

Janet Winkelman, President
Wink Fasteners, Inc.

"I highly recommend Doug Hickok. His insight, wisdom and practical approach helped our company at a very crucial time of growth."

Sharon Madere,
Founder & CEO
Premier Pet Products

"I always suggest to all of my clients that they spend time working with Doug. His ability to draw out their deepest dreams and highest hopes and then help to create a plan to get them there is amazing."

Laura Posey, Vice President
Dancing Elephants Achievement Group

"I have benefited greatly from Doug's insight and suggestions, and those I know who have also consulted with Doug have reported similar positive experiences."

Stefan M. Calos, Principal
Sands Anderson Marks & Miller, P.C.

"Your coaching helped me get really clear on what I wanted, identify and clear obstacles out of my way, and develop the tools I needed to bring my vision to life."

Bill Sanford, President
Team Achievement, Inc.

"My experience working with Doug was marvelous. He taught me how to love my work more and to become a better communicator. He also showed me how to have a balanced life both professionally and personally."

Kellie Whitlow,
Director of Marketing
Richmond Association
of Realtors

CONTACT INFORMATION

Institute for Provocative Leadership

doug@IPLsmallbusiness.com
Telephone: (804) 272-0140

Work with Us

We are a full-service consulting, coaching and training firm, and we work with your CEO or president, your managers, teams and individuals, so you can grow a wildly successful real company.

Your needs vary, and so do our solutions; all of our programs are completely customized for you and your specific situation.

Here are some ways to engage with us:

Consulting is a wide-ranging process that involves analyzing what's going on now, plus what you want to accomplish, and then creates a plan to achieve the changes you want.

1
Workplace Analysis
is a good place to start. It means we will come in and take an in-depth look at how a person, team, or organization is functioning and make recommendations to you about ways to improve those functions.

The recommendations we make will often include suggestions for training and coaching.

Training gives new information to a group. That information may include new concepts and theories, new applications for the information, and how to effectively use the information to get the best results.

Click here to see our training programs.

Coaching is a process with a trained coach to assist individuals, teams or organizations to define and reach their goals as efficiently, completely and as quickly as possible.

2
Executive Coaching
is one-to-one or small group coaching of top-tier executives

3
Team Building might include a number of different coaching and training programs and approaches that will build strong, cohesive, collaborative teams.

Sales Training presents a philosophy to work with, including the law of attraction, principles of persistence and psychology of sales, plus specific tasks and skills to master so attendees can increase their sales.

4
See details of our Mastering Sales Magnetism training program.

Sales coaching can be done with individuals or groups as a stand-alone option, and it is also used in conjunction with sales training to deepen training results.

5
Time Management Training and Coaching
assists people and teams to better use their time and energies. It focuses heavily upon practical systems and methods, so results are immediate.

Click here, Manage Your Time and Take Back Your Life, to learn more.

6
Management Skills Training offers specific skills and tools that managers can use to get better results when they manage their people. Check out The Coaching Toolbox for Managers and Coach Yourself to Success! for great training options.

Management Skills Coaching provides customized coaching about increasing or deepening management skills. It can be done with individuals or groups, and is often a follow-up step after a management skills training event.

7

Workflow Design Coaching assists people to put their work into a coherent flow, which saves time and energy. It provides specific channels for tasks that should be clustered together, so those tasks are done by the right people at the right time. This work can be done with individuals, teams, or an entire organization.

8
Communication Training is a group presentation that showcases healthy communication practices, tips and techniques. 4 Simple Steps to Defuse Difficult People and What Did I Say, What Did You Hear are two programs that address this topic. Click on the titles to get details about each program.

Communication Coaching is when a trained coach works with specific individuals or teams so they can learn and use better communication skills.

Conflict Prevention and Resolution Training shows attendees how to prevent conflicts, and how to handle them well when they actually arise.

9

Conflict Resolution involves expert facilitation of conversations between people who are involved in a conflict so they can work through their difficulties and establish trust and collaboration with each other. This process can be used with individuals, or in a team setting.

10
Human Resource Coaching is where we look together at who you are hiring, how you are hiring (what your hiring process is), and whether you are keeping good employees once you hire them. With a steadily shrinking labor pool and young people with a different work ethic coming into the workforce, this is a critical area.

Customer Service Training is a training program that has four parts:

  • Elevate Attitude
  • Establish Trust
  • Eliminate Delay
  • Be a Great Communicator

Click here to see more information about customer service training.

11

Customer Service Coaching can be delivered to specific individuals or teams, and is often used very effectively as an adjunct or follow-on to customer service training.

12

Create A Positive Company Culture where the values and goals you hold dear are reflected throughout your organization by your people. This usually involves training and coaching using appreciative inquiry, a positive change process.

13

Create An Owner Exit Strategy so you can leave your company someday when it's time. Questions to be answered: What would that look like? When? Under what circumstances? How much money will I need? Who will come after me?

Many of these services are even more effective when they are combined in packages:
 
 
 
 
 

* Package rates vary. Please contact us for more information and price quotes.

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